PlatioTrade+
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We are our clients' trusted savings manager and always act in their best interest.

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COMPANY POLICIES AND RULES

In this section you can find answers to frequently asked questions. Before getting started, please read this section. If you have not found an answer to your question, please contact support.

1. GENERAL PROVISIONS


This document: "Policy regarding the processing and protection of personal data of users of the site https://platiotrade.com" (hereinafter - the Policy) was developed in accordance with the General Data Protection Regulation (GDPR) of the European Union and is the main internal a document of the company Platio Trade +, LTD (hereinafter referred to as the Operator), which regulates activities in the field of processing and protection of personal data.

The policy was developed in order to implement the requirements of the legislation in the field of processing and protection of personal data and is aimed at ensuring the protection of human rights and freedoms when processing his personal data by the Operator, including the protection of the rights to privacy, personal and family secrets.

The policy determines the composition of the received and processed personal data, the purposes of collecting and processing personal data, the procedure for storing and transferring personal data, as well as the measures taken by the Operator to protect personal data.This Policy applies to any information about the user received by the Operator, both before and after the approval of the Policy.

This Policy applies to all information that the Operator can obtain about the user, including when he uses the site https://platiotrade.com (hereinafter referred to as the Site).

Visiting and using the Site means the unconditional consent of the user:
- to process his personal data specified in Article 3 of this Policy for the purposes specified in Article 4 of this Policy;
- with the terms of processing his personal data contained in this Policy.

In case of disagreement with the terms of processing of personal data by the Operator, the user must stop using the Site.This Policy applies only to the website https://platiotrade.com. The operator does not control and is not responsible for the collection and processing of personal data by third parties, to whose sites the user can click on the links available on the website https://platiotrade.com.

The operator does not check the accuracy of the personal data provided by the user.


2. BASIC TERMS AND DEFINITIONS


The operator is Platio Trade +, LTD, a resident of the United Kingdom (Great Britain). Legal address: 30 Russell's Wharf Flats, Harrow Road, London, London, United Kingdom, W10 4RE;

Site - a set of web pages located on the Internet, united by a single address space of the domain https://platiotrade.com. The start page of the Site, from which all other web pages of the Site can be accessed, is posted on the Internet at https://platiotrade.com.

Personal data - any information relating directly or indirectly to a specific or identifiable individual (subject of personal data).

Processing of personal data - any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

User - a person who has access to the Site via the Internet and uses the Site.Cookies are a small piece of data sent by a web server and stored on the user's computer, which the web User or web browser sends to the web server in an HTTP request when trying to open a page on the Site.


3. COMPOSITION OF RECEIVED AND PROCESSED PERSONAL DATA


User data received and processed under this Policy comes to the Operator in the following ways:

Provided by the user on the Site when filling out forms for entering personal data and may include the following information:
- name;
- E-mail address;

Provided by the user himself when communicating with the Operator by sending written correspondence to the Operator's mailing address, by phone numbers, e-mail addresses, including those indicated on the Site, and by any other means and may include the following information: last name, first name, patronymic, postal address, contact phone number, e-mail address (e-mail), payment details, passport data and other information at the discretion of the user.

Automatically transmitted to the Operator in the process of visiting and using the Site using the software installed on the user's device (information from cookies), including: location information; type of user's device and resolution of his screen; type, version and language of the operating system installed on the user's device; type, version and language of the browser (or other program with which the Site is accessed); IP address; the address of the page from which the user went to the Site (referrer), information about which pages the user opens and which buttons the user presses on the Site.

The operator does not process special categories of personal data related to race, nationality, political views, religious or philosophical beliefs.


4. PURPOSES OF COLLECTION AND PROCESSING OF PERSONAL DATA


Collection and processing of the user's personal data specified in clause 3.1.1. and p. 3.1.2. of this Policy is carried out by the Operator in order to:
- identifying the user on the Site and providing him with access to the functionality of the Site;
- communication with the user, if necessary, including sending notifications, requests and information related to the use of the Site, the provision of services, as well as processing requests and applications from the user.
- providing the user, with his consent, of information about promotions, special offers, newsletters and other information on behalf of the Operator.

Collection and processing of the user's personal data specified in clause 3.1.3. is carried out by the Operator in order to create statistics that helps to understand how users use the Site, which allows to optimize its structure and content, to improve the usability of the Site.

The user can at any time make changes to the cookie settings and block the automatic transmission of these files. Detailed information on the possibility and methods of transferring cookies is available in the settings of your web browser. Restrictions on the use of cookies may affect some of the functions available on the web pages of the Site.

Processing of personal data that does not meet the purposes of processing specified in clauses 4.1. and 4.2. of this Policy.


5. PROVISION OF ACCESS TO PERSONAL DATA

The term for processing the User's personal data is not limited. The processing procedure can be carried out in any manner prescribed by law. In particular, with the help of personal data information systems, which can be conducted automatically or without automation.

The processed personal data is destroyed or depersonalized by the Operator upon reaching the processing goals or in case of loss of the need to achieve these goals, as well as when the User revokes his consent to the processing of personal data.

The user has the right at any time to revoke his consent to the processing of personal data by the Operator by sending a written notification to the e-mail address: support@platiotrade.com marked “Withdrawal of consent to the processing of personal data”. Withdrawal by the user of his consent to the processing of personal data entails the destruction of records containing personal data in the Operator's personal data processing systems, including the deletion of the user's account on the Site.

The user has the right to demand that the Operator clarify his personal data, block or destroy them if the personal data is incomplete, outdated, inaccurate, illegally obtained or not necessary for the stated purpose of processing, as well as take other measures provided by law to protect their rights.

With regard to the user's personal data, their confidentiality is maintained, except for the cases established in clause 5.6. of this Policy.

The operator has the right to transfer the user's personal data to third parties in the following cases:
The transfer is provided for by law within the established procedure (by a court decision, a request from law enforcement agencies, etc.);

In order to ensure the possibility of protecting the rights and legitimate interests of the Operator.In case of loss or disclosure of personal data, the Operator informs the user about the loss or disclosure of personal data.


6. PROTECTION OF PERSONAL DATA OF USERS

The operator takes the necessary organizational and technical measures to protect the user's personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

The site https://platiotrade.com has an SSL security certificate, with the help of which information is transmitted between the user and the Operator in an encrypted form in order to prevent its interception and distortion during transmission.


7. RESPONSIBILITY

In case of failure to fulfill its obligations, the Operator is liable for losses incurred by the user in connection with the misuse of personal data, in accordance with UK law, with the exception of cases provided for in 7.2. of this Policy.

In case of loss or disclosure of the user's personal data, the Operator is not responsible if this information has become public before its loss or disclosure, or has been disclosed by the user himself or with the user's consent.


8. FINAL PROVISIONS

The operator has the right to make changes and additions to this Policy. The new version of the Policy is valid from the moment it is posted on the website https://platiotrade.com, unless otherwise provided in the new version of the Policy.

The relations in the field of processing and protection of personal data that are not regulated in this Policy are subject to the current legislation of the United Kingdom.

All suggestions or questions related to the processing and protection of personal data by the Operator should be sent to the email address support@platiotrade.com